Dogahaves finds your privacy very important. That's why we treat your personal data with care. To guarantee your privacy as good as possible, we have a number of core values:

  • - Inform
    We want to inform you as well as possible about how and why we process personal data. We do this through this privacy and cookie statement.
  • - Limit collection
    We take great care to limit our collection of personal data to only what is really necessary for our services.
  • - No marketing based on personal data without consent
    We do not release personal data for marketing purposes unless you have given prior, explicit consent.
  • - Secure
    We take appropriate security measures to protect your personal data and also require this of parties who process personal data on our behalf.
  • - Right of access and correction
    We take appropriate security measures to access, correct or delete your personal data.

This privacy statement tells you how we put these core values into practice and respect and protect your right to privacy. We encourage you to read it carefully.

Use of personal data
We only store and use the personal data that you provide directly to us, or for which it is clear at the time of provision that it will be provided to us for processing.
We may obtain personal data in the following ways:

  • - You can actively provide us with your personal data, for example, when you place an order on the website, create an account, subscribe to our newsletter, or submit a job application.
  • - You may provide us with certain personal data passively, as our systems automatically record certain actions. For example, when you use our website, your IP address is automatically stored in the web server's log files, as is common with almost all websites on the Internet.

Purposes of data processing
The personal data we collect is used exclusively for the following purposes:

  • - Processing your order, or creating an account
  • - Statistical purposes, in order to optimize our website
  • - To be able to make targeted offers to you, following your consent
  • - Contacting you after you've applied for a job
  • - To comply with our legal obligations

Types of personal data
We may process the following personal data:

  • - Name
  • - Gender
  • - Date of Birth
  • - Address
  • - E-mail address
  • - Phone Number
  • - Photo
  • - Payment details
  • - IP address

When you place an order with us, we use your personal data to be able to process it properly. We may give your personal data to our delivery service to deliver the order to you. We also receive information about your payment from your bank or credit card company. We keep your data until your order is completed and seven years thereafter (which is the legal retention obligation of the tax authorities).

Contact form
With the contact form you can ask us questions or make requests. We process your data based on your consent and we keep this data until we are sure you are satisfied with our response and three months after that. This way we can easily retrieve the information in case of follow-up questions. It also allows us to train our customer service to be even better.

Provision to third parties
In order to process your order and to make the website work correctly and safely, we may share your personal data with third parties. We require these third parties to be extremely careful with your personal data and we limit this sharing to an absolute minimum.

We do not provide your personal data to other parties who are not directly involved in the performance of the agreement you enter into with us, except after your explicit consent, or when any legal provision requires us to do so.

Personal data will not be kept longer than necessary to perform the agreement with you, except in cases where any legal obligation opposes the deletion of the personal data.

We use cookies on this website. Third-party functionalities available on the website sometimes also use cookies. A cookie is a simple small file that is sent with pages of this website and stored by your browser on the hard drive of your computer. The information stored therein can be sent back to our servers or those of the relevant third parties on your next visit.

We use cookies for various purposes. The applications below, both our own and those issued by third parties, set cookies. We have no control over what information is collected by these third parties, and what the information is used for. For more information, please check the privacy statements of these third parties to see how they handle your data. For example, the cookies may collect your IP address, information about your browser or pages you have viewed.

Google Analytics
We use Google Analytics to track how visitors use our web store. We have a processing agreement with Google. In this agreement are strict agreements about what they are allowed to track. We allow Google to use the Analytics information for other Google services. We do not let Google anonymize the IP addresses.

Changes to this privacy statement
When our web store changes, we naturally have to update the privacy statement as well. So always pay attention to the date above and check regularly for new versions. We will do our best to announce changes separately as well.

Access and change your data
If you have any questions or want to know what personal data we hold about you, you can always contact us. See the contact details below.

You have the following rights:

  • - Get an explanation of what personal data we have and what we do with it
  • - Access to the exact personal data we hold
  • - Having errors corrected
  • - Having outdated personal data removed
  • - Withdrawal of consent
  • - Objecting to a particular use

Please make sure that you always provide clear personal data, so that we can be sure that we are not modifying or deleting data from the wrong person.

Filing a complaint
If you feel that we are not helping you in the right way, you have the right to file a complaint with the regulator. This is called the Personal Data Authority.

Contact details
Great Tit Street 42
5409AE Odiliapeel


This page was last updated on 3-11-2018.